Question 1

Our Shipping and Delivery Policy ?

Accepted Answer

Thank you for choosing DailyCalendarStore | Senthaamarai Press . We take immense pride in our manufacturing heritage and are dedicated to ensuring that your orders reach you securely, efficiently, and in pristine condition. Please take a moment to review our shipping policy outlined below to understand how your orders are processed, packed, and delivered. 1. Order Processing & Dispatch Timelines Standard Catalogue Orders: All standard, non-customised product orders are typically processed, securely packed, and dispatched from our primary facility in Sivakasi, Tamil Nadu, within 3 to 5 business days of receiving confirmed payment. Customised & Tailored Orders: For orders requiring personalised branding, custom advertisement printing, or specific tailoring, additional production lead time is required prior to dispatch. We kindly invite you to consult with our customer care team to verify estimated manufacturing schedules before finalising your order. 2. Transit Times & Delivery Estimates Once dispatched from our Sivakasi hub, consignments are routed via our trusted third-party logistics and regional transport partners. Depending on your destination and regional connectivity, delivery timelines generally range as follows: Regional / South India Destinations: Approximately 3 to 6 business days post-dispatch. Pan-India Rest of Nation: Approximately 5 to 12 business days post-dispatch. Please note: Delivery timeframes displayed across the website are realistic estimates provided by logistics carriers and are not binding delivery guarantees. Actual transit duration may vary due to factors beyond our direct control, including carrier handling, weather conditions, local holidays, or remote geographical accessibility. 3. Planning for Festive & Fixed Deadlines If your purchase is intended for a specific festive occasion, temple celebration, or corporate deadline, we strongly recommend placing your orders well in advance. Early scheduling ensures ample time for careful production, robust quality checks, and safe road transit. 4. Consignment Tracking & Order Support As soon as your shipment leaves our facility, we will share the carrier information along with the consignment/waybill tracking number via your registered contact details (email/SMS/WhatsApp), enabling you to monitor your package’s journey in real time. 5. Need Assistance? Should you have any questions regarding express shipping options, customised production timelines, or bulk transport arrangements, our team is always glad to assist

Question 2

Cancellation and Return Policy?

Accepted Answer

Understanding Our Cancellation & Return Process: Because our calendars and components are seasonal items prepared with dedicated print and binding workflows, we operate under the following guidelines: Thinking of Cancelling? Please reach out to us within 48 hours of placing your order . Once items are packed and handed over to our transport partners, we are unable to cancel or recall the shipment. Received Damaged or Wrong Goods? We want to ensure you get exactly what you ordered. If you notice any discrepancy upon picking up your parcel, kindly contact our team immediately . Sharing quick photos of the issue allows us to investigate right away and work out the best possible resolution for you. Payment & Processing: Orders are confirmed and processed strictly upon receipt of 100% advance payment. Cancellations: Cancellation requests must be submitted within 2 days of order placement . No cancellation requests will be entertained once the order has been dispatched from our facility. Returns & Issues: General returns are not accepted once goods are delivered. If there is a genuine discrepancy or damage, please contact our support desk immediately upon delivery with supporting photos so our team can review and assist you.

Question 3

What are the Freight Transport Charges?

Accepted Answer

Freight & Delivery Terms (Bulk Orders) To ensure the most economical transit costs for high-volume calendar consignments, all orders are dispatched directly from our Sivakasi hub via reputed commercial parcel lorry transport services (such as VRL, ARC, ABT, or KPN). Freight Terms: All shipments are booked strictly on a "TO PAY" freight basis. The freight charge is not included in the website invoice and is to be borne directly by the customer. Payment & Collection: Freight charges are to be settled directly with the destination transport office/lorry godown at the time of collecting the calendar bundles. Delivery Point: Standard booking covers delivery up to the destination city’s local transport booking office (godown collection). If local doorstep delivery is required from the destination lorry office, it can be arranged directly with the carrier upon arrival at applicable local cartage rates. Customer Preferred Transport: During the time of ordering, the customer shall write down the name of the preferred transport provider. After being duly packed, items will be booked to your destination with your preferred transport. LR details will be shared.

Question 4

What are the Shipping Requirements & Transit Terms ?

Accepted Answer

Ensuring a Safe & Smooth Delivery: We make every effort to get your calendars to you safely and on schedule. To help us ensure a hassle-free delivery, we kindly ask you to keep the following in mind: Double-Check Your Contact Details: Providing your complete postal address, landmark, and two working mobile numbers ensures the carrier can locate and contact you without delay. Timely Collection: When your goods arrive at your local transport hub, prompt collection helps prevent demurrage (storage charges) or unintended parcel returns. Third-Party Logistics: While we take great care in packaging every bundle to withstand road transport, unexpected road delays, carrier oversights, or natural disruptions lie beyond our direct operational control. We appreciate your kind understanding and cooperation during transit.

Question 5

Do you offer bulk / corporate pricing offering discounts?

Accepted Answer

Yes. We specialise in bulk corporate gifting with tiered pricing. Kindly contact us for bulk order discounts.

Question 6

Can I see a proof before printing?

Accepted Answer

To eliminate errors in spelling, layout alignment, typography, and color tones, every custom order follows a standardized two-stage proof verification workflow. Step 1: Digital Proof Verification (PDF / Image Proof) Design Drafting: Once your order and custom details (firm name, logo, branch addresses, and contact numbers) are received, our design team prepares a precise digital layout. Instant Review: The digital artwork layout is shared with you via WhatsApp or Email in high-resolution PDF/JPEG format. Content Verification: You are requested to verify: Company/firm spelling and branch addresses Phone numbers, pincodes, and GSTIN Font style, language clarity (Tamil/English), and placement proportions Revisions: Any text adjustments or alignment changes are updated and re-shared until digital layout approval is obtained. Step 2: Physical Sample Proof via Courier For bulk printing runs, screen prints, and color-critical orders, we do not rely on screen previews alone: Printed Proof Dispatch: A physical printed proof/sample sheet is prepared using the actual paper/board substrate to demonstrate real ink tone, registration, and material feel. Courier Transit: The physical sample is dispatched directly to your designated delivery address via express courier. Tracking Update: The courier consignment number and tracking link will be shared with you immediately upon dispatch. Step 3: Final Approval & Bulk Printing Customer Sign-Off: Once you inspect and approve both the digital file and the physical courier sample, please provide your written confirmation (via WhatsApp message or email). Press Scheduling: Bulk printing, die-cutting, cake slip stapling, and packaging commence immediately upon receiving your final sign-off. Policy Note on Approved Proofs: Once the approved physical sample is signed off by the customer, the approved proof is considered final . Senthaamarai Press cannot be held responsible for typographical errors, omitted phone numbers, or design mistakes that were present in and approved on the signed sample. No further modifications or design cancellations can be accommodated once bulk printing is underway. Quick Checklist for Proof Inspection: 1. Verify spelling of firm names, proprietor names, and partner details. 2. Dial all printed telephone/mobile numbers to verify digits. 3. Check alignment with respect to the tear-off daily slip margins. 4. Confirm ink shades and lamination/board texture on the physical courier proof.

Question 7

What payment methods do you accept?

Accepted Answer

1. Instant Digital Payments (UPI & QR Code) Modes Accepted: Google Pay, PhonePe, Paytm, BHIM UPI, and any bank UPI app. Instant Verification: Fast processing for instant quotation clearance and sample dispatch. Dynamic / Static UPI QR: Scan directly at checkout or pay to our verified merchant UPI ID. 2. Direct Bank Transfer (NEFT / RTGS / IMPS) Recommended for bulk wholesale consignments, corporate orders, and commercial printing advances: Account Type: Current Account Bank Name:  Tamilnad Mercantile Bank, Rajapalayam Account Number: 073700050900114 IFSC Code: TMBL0000073 3. Cash / Counter Payment (Factory Pickup) Direct cash or UPI settlement is accepted at our administrative counters during business hours when collecting samples or orders in person: Important Payment Terms 100% Advance Payment: All calendar consignments, custom company advertisement prints, and components are confirmed and processed strictly upon receipt of 100% advance payment. No Cash on Delivery (COD): Due to the bulky physical nature of calendar packages and customized printing specifications, Cash on Delivery is not available . GST Invoicing: All payment receipts and tax invoices include compliant HSN codes and 18% / 12% GST breakdowns as applicable. Ensure your firm’s GSTIN is entered during checkout to claim Input Tax Credit (ITC).

Question 8

Our Privacy Policy?

Accepted Answer

Effective Date: August 20, 2026 1. Information We Collect To process your orders, generate quotations, and coordinate bulk dispatches, we collect the following categories of information: Contact & Identification Data: Your full name, firm/company name, GSTIN (for B2B tax invoicing), billing address, and dispatch address. Communication Details: Active mobile/phone numbers, alternate contact numbers, and email addresses. Customisation Assets (for Advertising Calendars): Business logos, taglines, branch addresses, partner names, and phone numbers supplied specifically for single colour, 2-colour or multi-colour calendar advertisement printing. Order & Transaction Records: Selected calendar models, sizes (e.g., Fancy Cut boards, 10×15 LAM mounts, daily cake slips), order quantities, and payment confirmation IDs. (Note: We do not store credit card, debit card, or net banking passwords; all digital transactions are handled through secure, encrypted payment gateways). Technical & Browsing Data: IP address, browser type, device information, and anonymous usage patterns collected via cookies to optimize website performance and loading speeds. 2. Purpose of Data Collection The information you provide is utilized strictly for legitimate business operations, including: Order Processing & Invoicing: Generating GST-compliant sales invoices, proforma bills, and managing print queues. Transport Booking & Consignment Waybills: Preparing lorry waybills (bilty), packaging labels, and outward consignment documentation for regional parcel services. Customer Support & Dispatch Updates: Sharing consignment tracking numbers, lorry office collection details, and resolving order inquiries via call, SMS, or WhatsApp. Service Improvements: Evaluating popular calendar designs and enhancing storefront usability. 3. Sharing of Information with Third Parties We do not sell, rent, or trade your personal or business data to external marketing agencies or data brokers. Information is disclosed solely to trusted service providers essential for completing your transaction: Logistics & Transport Operators: We provide recipient names, destination cities, delivery addresses, and phone numbers to commercial parcel transport carriers (e.g., VRL, ARC, ABT, KPN) and courier partners to facilitate transit and godown collection. Payment Processors: Secure transaction gateways receive relevant billing details to authenticate and process payments. Statutory Compliance: We may disclose transaction records if mandated by applicable Indian tax laws, court orders, or government authorities. 4. Data Storage & Security We implement administrative, physical, and technical safeguards to prevent unauthorised access, alteration, or disclosure of customer records. Digital data transmitted via our website is secured using industry-standard Secure Sockets Layer (SSL) encryption protocols. Custom artwork and contact details uploaded for advertisement printing are retained only for order fulfilment, record-keeping, and future annual reorders. 5. Cookies & Tracking Technologies Our website uses standard cookies to maintain session states, remember items added to your cart, and compile aggregate analytics regarding visitor interactions. You can adjust your web browser settings to decline cookies, though certain cart and dynamic pricing features may function with limited capabilities as a result. 6. Customer Rights You retain the right to: Review, verify, or update the contact details and business profile registered on our site. Request correction of inaccurate shipping or billing data before order dispatch. Request deletion of non-essential personal information, subject to mandatory statutory tax and accounting retention requirements under Indian law. 7. Policy Updates We reserve the right to revise this Privacy Policy periodically to reflect technological changes, updated logistics practices, or regulatory amendments. Updates take effect immediately upon publication on this page. 8. Contact & Grievance Desk For any inquiries, privacy concerns, or data correction requests, reach our administrative team

FAQ | Policies DailyCalendarStore

1. Order Processing & Dispatch Timelines

2. Transit Times & Delivery Estimates

3. Planning for Festive & Fixed Deadlines

4. Consignment Tracking & Order Support

5. Need Assistance?